TESTIMONIALS

TESTIMONIALS

We welcome feedback on our services regardless of what you have to say as we strive to deliver care of the highest standard. If you are pleased with our work, please let us know so that we can feedback the information to our employees and ensure we are delivering our service effectively.


If you think we could improve on any aspect of our service, please let us know this too as we can then make the necessary changes where required.

What our clients think


"Abhi Rose have been providing care for my mother who lives alone with dementia for a number of years now and it has enabled mum to remain independent in her own home, despite the advancement of dementia. Not only do they provide support for physical needs such as washing, dressing and eating, but also for social needs, whether that be baking or drawing, walks in the park or a singsong to the radio.

 

The care package is reviewed regularly and adapted as mums needs change. In the 5 or so years they have been supporting mum not one call has been missed and carers are always courteous and have been flexible at short notice, by for example, arranging cover whilst mum was ill and could not attend her weekly day care centre visit. Trusting the care of a loved one to a stranger is always difficult but, I would have no hesitation in recommending the team at Abhi Rose."

"I am very happy to give you a glowing testimonial about my 98-year-old father’s treatment by the caring and friendly staff at Abhi Rose. He has been assisted by them for 3 years and regards them as friends, they share great care towards him, and give him confidence and total respect. I can honestly say they go above and beyond with their care and sensitivity. I would highly recommend them for the service they provide, nothing is too much trouble, thank you for your support you provide us both with."

"Abhi Rose have been taking care of my uncle for just over 2 years, gradually adding extra care to his plan as his dementia has developed. He has regular carers which is very important, they have taken their time to get to know him, and they encourage him to do as much as he can for himself. They go out of their way to ensure his needs are met."

"I have been in the care of Abhi Rose for about 4 months now, the carers have been friendly and willing to do the jobs, asked in the time given. I can expect them to arrive near the correct time, looking smart in their uniforms."

I cannot recommend Abhi Rose highly enough, initially my grandma only required assistance with showering so had a carer visit only once a week. However, we had to increase this on several occasions until eventually my gran was receiving professional care from Abhi Rose four times a day. From the very first visit to the last, they treated my grandma with dignity and respect at all times, as if she was one of their own. I know in the few years that my gran had this service, and the continual relationship with the two or three carers that always looked after her so very well, she built up a really good relationship and considered them very dear friends to the last. Abhi Rose also provided excellent support in terms of gran's hospital visits, such as the cancelling of care at very short notice without quibble and then making sure care was back in place as soon as grandma needed it, with sometimes less than a few hours notice, including having to deal with erratic hospital discharge timetables! They were always very understanding and incredibly flexible, including adding additional support straight away as recommended by the hospital.

"We have been with the Abhi Rose team for 11 months now and we have had no issues. Our carers are brilliant and work so hard, they are committed to their job and are very resilient, they are always on time and are smart dressed. If we ever need to contact the office, they are there, always, and ready to deal with our matters, they approach it in a professional way, and we would not ask for anything more."

"Thank you for all the care you have provided for my grandmother. We have experienced a few different carers from the team and in the main they have been pleasant and got on with the job in hand in a professional and caring manner. The carers have been great with the family and any friends visiting."

"Seeking care for our father was extremely challenging and emotional as we were nervous about placing the care of our dearest father in the hands of others. Four years later I can honestly say that I have absolute faith and confidence in the caring team of Abhi Rose as they truly treated my father as though he was their own and we could not ask for more. My father was at times extremely challenging as he lived with dementia, however, the trained team at Abhi Rose took their time to get to know him with regular carers. The management team were highly responsive to our needs and if we needed their assistance, they were always available. My father recently passed away and the supreme end of life care that Abhi Rose provided was an absolute comfort and blessing to the entire family. If you are reading my testimonial and seeking care for your loved one, please look no further you will not be disappointed."

"Mum is always pleased to see her ‘helpers’ and says they look after her very well. I have confidence that when I ring the office a friendly voice will answer and will cope with whatever change is needed to mums’ care that has emerged, often at very short notice!"

I could not recommend Abhi Rose Homecare enough to anyone seeking care for a loved one. The team and managers have been a godsend to me and my family in the way that they have helped us with my dad over the years, especially in those darkest of times - always going above and beyond their prescribed services. I really would have been lost without them - lost in the intricate maze of adult care, hospital social workers, hospital process, finance portals etc etc etc! Thank you for making it a little easier for me and may the Almighty bless your organisation with every success.

"The carers that attend my mother are lovely, they treat her with the dignity and care that you would expect. All the regular carers that attend are not only caring but thoughtful. All lovely carers and a credit to Abhi Rose."

"Searching for the right care company to provide assistance for my mum was extremely stressful for our family. The care team at Abhi Rose were extremely understanding of our needs and approached my mum’s care with amazing flexibility. The most important thing for us is that they listen and are always approachable and nothing is ever too much. They have looked after my mum for three years and we have never had an issue and knowing they are taking care of my mum well is a great comfort."

Proprietor & Manager of Hollytree CCE

"I personally can’t thank and recommend Jackie Peace of Abhi Rose enough for her care towards my precious Mother (dementia Sufferer), the care was second to none, her devotion and passion for caring is outstanding. Prior to Jackie I had 3 other Carers only for a short few weeks or months following this Jackie took care of my Mother for over 3 years and never let me or my mother down even when she herself was under the weather.

 

She always remained totally professional to the end, I say to the end because at my Mothers ‘End of Life’ Jackie came and sat with my Mother all night to give me a few hours of rest and then went on to her day job (refused any payment). Jackie said this was the last thing she could do for my mother. I would not have felt comfortable leaving my Mother with anyone else other than Jackie, to whom I will always be eternally grateful, and as you can see in the photo my Mother was always happy in Jackie’s care. I wish you all the very best in developing Abhi Rose with this much needed personal care facility and I know my Mother will be blessing it too."

Interested to learn more?


Check out our news page which shows off all the latest updates from Abhi Rose, our training days and exciting activity days.

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